Privacy policy
At ROYNZA, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
Information We Collect
When you place an order, we may collect:
- Full Name
- Mobile Number
- Email Address
- Shipping Address
- Order Details
- Payment Method (including Cash on Delivery)
How We Use Your Information
Your information is used to:
- Process and confirm your orders
- Deliver your products anywhere in Pakistan
- Contact you regarding your order or delivery
- Provide customer support
- Improve our website and shopping experience
- Send promotional offers if you choose to receive them
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. For COD orders, we collect only the information necessary to confirm and deliver your order. Payment is made directly to the courier at the time of delivery.
Information Sharing
We do not sell or rent your personal information. We may share your details only with trusted third-party service providers, such as courier companies and payment partners, to fulfill your order.
Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website performance. You can manage or disable cookies through your browser settings.
Your Rights
You may request to update or correct your personal information by contacting our customer support team.
Changes to This Policy
ROYNZA reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact our customer support team. We will be happy to assist you.